At Noah Suit, we strive for 100% customer satisfaction. That is why we offer a 30-day return policy. This means that you have 30 days after receiving your item to request a return.
Conditions for Returns
To be eligible for a return and refund, the product must meet the following conditions:
- The product is unused and in its original packaging.
- The return request is submitted within 30 days of receiving the product.
We offer a 100% satisfaction guarantee because we believe that our products are of the highest quality and will exceed your expectations.
Return procedure
- Return request: First contact us at info@noahsuit.com to request a return. Items returned without a prior request will not be accepted.
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Return instructions: Follow the instructions you receive from us after your return request. You are responsible for the return label and the costs after you have received the return address from us.
- Return shipment: Return the product to us according to the instructions received. Make sure the product is well-packaged to prevent damage during transport.
Refunds
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Approval: We will let you know if your refund has been approved. If approved, you will automatically receive a refund via your original payment method within 14 days.
- Processing: Please note that it may take some time for your bank or credit card company to process and post the refund.
- Contact: If more than 15 days have passed since the approval of your return and you have not yet received your refund, please contact us at info@noahsuit.com.
Damage and Problems
Please inspect your order upon receipt and contact us immediately if the item is faulty or damaged or if you have received the wrong item. We will replace the item free of charge.
Exchanges
We do not accept exchanges. The fastest way to ensure you get what you want is to return the item you have. Once the return has been accepted, you can make a separate purchase for the new item.
For questions or more information about our return policy, please contact us:
Contact details:
Shop name: Noah Suit
Address: Prins Hendrikkade 21, Amsterdam, North Holland, 1012 TL, The Netherlands.
Email: info@noahsuit.com
Phone number: +31657284186
Opening hours:
Monday - Friday: 08:00 am - 06:00 pm
Saturday - Sunday: 11:00 am - 5:00 pm
(GMT) Greenwich Mean Time (London)
We will do our best to answer your email within 24 hours.